Refund policy

• ALL sales are FINAL. NO refunds.
• To maintain a sanitary business we will not exchange any unit for a different unit unless you received the incorrect product/ unit has not been tried on or worn in any way. Lace must be fully intact.
• Once order is placed there may be NO additional changes made. If incorrect size purchased and required a new unit to be created your order will be canceled, and a new custom order created by client. 
• Please make sure head measurements are provided SAME DAY via email or in the notes of the cart Email info@dezzyj.com. Provide order number in email when contacting us by email. 
• When providing your own hair or wig, if hair is not received within the first 3 days processing time will be extended. 
• When providing the hair bundles MUST be newly purchased, thread-free, and labeled with the length. Lace piece MUST be new as well or items will be returned.
• If any item must be returned for any reason back to customer, the customer is responsible for shipping cost.
• Unless stated otherwise ALL units include bleached knots, lace customization, shampoo, deep condition, trim and style.
• ALL  units come in natural state of hair unless you indicate otherwise.
• You must enter valid coupon code at checkout for discount to be applied.